Water Softener Financial Incentive Program

Apply Now:  Application

The application is available as a fillable PDF.  Please fill out, print and mail your application. (Only originals can be processed; no faxed or email applications will be accepted.)

​In order to help reduce the City’s chloride levels in the wastewater, the City is offering a financial incentive to residents willing to remove their salt-based (sodium chloride or potassium chloride), self-regenerating water softeners or to first-time purchasers of non-salt-based devices.   (Printable Program Brochure)

 

How much will I receive?

$700 Removal Incentive

Sodium and potassium salt-based water softeners are eligible for this incentive, which is paid out per unit to the applicant, and the City will directly reimburse prequalified plumbers for the removal of the unit(s).  It is not required to replace a water softener that is removed.  

$300 First-Time Purchaser Incentive

There is a $300 incentive available for the first-time purchase of a non-salt-based device (where no previous unit has been in-place).

Before you Begin

Prior to removing your salt-based unit, you must submit an application and receive a Notice to Proceed from the City in order to qualify for the incentive.  Only plumbers from the City’s prequalified plumbers list are approved to participate in this Program. 

The Process

  • Customer completes application and submits to City. 
  • Application is reviewed and approved by City staff.
  • Approved application is returned to customer along with the list of prequalified plumbers.
  • Customer contacts prequalified plumber from provided list.
  • Plumber verifies in-service unit(s) and removes.
  • Plumber completes Section 3 of application and delivers application to City's Corporation Yard along with removed unit(s).
  • Upon receipt and verification by City staff, application is processed for payment to customer.
  • Customers eligible for the $300 first-time purchase incentive complete the same application and submit it with copy of their receipt.  Staff reviews, verifies, approves and processes it for payment. 

  • Apply Now:  Application