Alzheimer's Association Services

24/7 Alzheimer's Association Helpline: 800-272-3900

Alzheimer's Association is available around the clock, 365 days a year. Through this free service, specialist and master's-level clinicians offer confidential support and information to people living with the disease, caregivers, families, and the public.

Contact the helpline day or night to:

• Speak confidentially with master's-level care consultants for decision-making support, crisis assistance and education on issues families face every day.
• Learn about symptoms of Alzheimer's and all other dementias.
• Find out how to attend local programs and services like education programs and support groups, all currently being offered by phone or webinar.
• Get general information about legal, financial and care decisions, as well as treatment options for managing symptoms.
• Receive help in your preferred language through our bilingual staff or translation services, which accommodate more than 200 languages.

Access support through our TTY service (TTY: 866-403-3073) if assistance is required via teletype device.

California Department of Aging (CDA)

Discover the variety of programs and services designed to support older adults, people with disabilities, and family caregivers. Learn how to start meaningful conversations and ways to connect with California’s aging resources.

• Public Line (916) 419-7500
• Aging Resources
• CDA Contact Information 

Contra Costa County Resources

Contra Costa County Area Agency on Aging (AAA)

Our agency’s goal is to develop a system of care and support to help adults ages 60 and older and persons with disabilities maintain their independence. We serve as a hub for information and referral, and provide health insurance counseling. We also fund local services such as adult day care, home delivered meals, legal assistance, friendly visiting, assisted transportation, fall prevention, congregate meals, and family caregiver services.

• Information Phone: (925) 229-8434
• Area Agency on Aging
• Contra Costa Online Resource Database is now 211 Contra Costa www.211database.org.

Contra Costa County Adult Protective Services Hotline

Adult Protective Services (APS) responds to confidential reports from anyone who suspects that an elderly person or an adult with a disability (dependent adult) who lives in Contra Costa County is being abused or neglected or is self-neglecting. Our 24-hour hotline is staffed by social workers who respond to these calls and will walk the caller through a series of questions to determine if a situation requires APS intervention. When a case is opened in APS, an APS social worker will be assigned to the case and will go out to the home of the alleged victim to determine what services, if any, are needed.

Reporting Abuse: Anyone interested in obtaining more information or who wishes to report adult or elder abuse should call 24 hours a day:

• Landlines in Contra Costa: toll free (877) 839-4347
• Cell Phones or outside Contra Costa: (925) 602-4179
• Adult Protective Services

Contra Costa County Adult Senior Resource Guide

The Senior Resource Directory was produced by the Contra Costa County's Information and Assistance Program.

Contra Costa County Senior Legal Services

Contra Costa Senior Legal Services provides free legal advice, assistance, representation, advocacy, and education for Contra Costa County residents aged 60 and older, giving particular attention to legal problems adversely affecting our clients' access to housing, economic security and prevention of physical, psychological or economic abuse.  Visit the website here

Contra Costa County Bar Association

We connect the community to valuable legal resources and assistance.  More information here

Empowered Aging

Empowered Aging envisions a world where all older adults and their families are enabled to navigate the aging continuum through person-centered advocacy, education, and collaborative leadership. We work every day to realize our vision of creating communities where all can age with peace of mind.

Visit the Empowered Aging Website for more details on the services they provide.

Relief for Energy Assistance through Community Help (REACH)

We sponsor REACH, a one-time energy-assistance program that Dollar Energy Fund administers from 170 offices in Northern and Central California. REACH helps income-qualified customers who have experienced an uncontrollable or unforeseen hardship and are unable to pay for their energy needs.

Visit REACH (Relief for Energy Assistance through Community Help) to get program details.

Low-Income Home Energy Assistance Program (LIHEAP)

You can dial 211 to learn about LIHEAP income guidelines and get a list of participating agencies. You can also get details online. Visit Low-Income Home Energy Assistance Program (LIHEAP) for additional information.

National Council on Aging Age Well Planner

Guidance for your situation: We’re NCOA, a non-profit that is dedicated to helping you age with confidence. Use o Age Well Planner to get personalized resources, tools, and expert help. 

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