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Route Rebalancing

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Residential Garbage & Recycle/Yard Waste Collection Route Rebalancing - Beginning Week of July 15, 2024

The City’s Solid Waste Division is implementing a Route Rebalancing effort to enhance the efficiency of collecting residential garbage, recycling, and yard waste for our growing community.

 

Route Rebalancing is a comprehensive review and restructuring of all collection routes within our City. As part of this process, the City aims to reassess and optimize these routes, ensuring logical mapping and a balanced distribution of stops across all routes.  Additionally, these changes will improve the efficiency of the City’s transfer station processing by balancing out the volumes of recycling streams each week.

Identifying If You Reside in the Red Zone or the Yellow Zone

Customers can view the Solid Waste route map (Solid Waste Map) to confirm whether they reside in the Red zone or the Yellow zone. 

  • Residents who live in the Yellow Zone can view their updated service calendar here: Yellow Zone Calendar
  • Residents who live in the Red Zone can view their updated service calendar here: Red Zone Calendar

Week of July 22, 2024:

  • Yellow Zone  - Yard Waste and Garbage carts serviced.
  • Red Zone - Recycling and Garbage carts serviced.

Week of July 29, 2024:

  • Yellow Zone  - Recycling and Garbage carts serviced.
  • Red Zone - Yard Waste and Garbage carts serviced.

Week of August 5, 2024:

  • Yellow Zone  - Yard Waste and Garbage carts serviced.
  • Red Zone - Recycling and Garbage carts serviced.

Route Rebalance Map

Identifying If You are Affected by the Route Rebalance

Beginning June 5, 2024, customers can use the "Address Lookup" feature on the city's homepage to verify if there will be a change in your solid waste collection schedule.

Below is a demo of the Address Lookup feature.

 

Brentwood-Address-Lookup

Address Lookup Button

Effects of Route Rebalancing on Solid Waste Collection Services

  • Alternating Recycling /Yard Waste Weekly Schedule: Half of the City's residents will have their alternating recycling/yard waste schedule flipped. 
    • Residents who live in the Yellow Zone can view their updated service calendar here: Yellow Zone Calendar
    • Residents who live in the Red Zone can view their updated service calendar here: Red Zone Calendar 
  • Service Day Change: Garbage service day may change. If your service day changes, a written notification via US mail will be sent to your service address to inform you of the new service day. 
  • Changed Service Times: Drivers may service your home at a different time than previously. Please continue to place carts at curb by 5:00 a.m. on your service day or the night before.
  • Variation in Assigned Drivers: Customers may have a different driver assigned to their route. 

The City remains committed to ensuring a smooth transition throughout the Route Rebalancing initiative and appreciates your patience and understanding during this optimization process. 

If you have any questions or concerns about your solid waste collection service, please contact us at (925)516-6090 or email us at solidwaste@brentwoodca.gov

 

Frequently Asked Questions

Will there be delays in garbage collection due to these changes?
I live in the Red Zone, where can I find my recycling/yard waste service calendar?
I live in the Yellow Zone, where can I find my recycling/yard waste service calendar?
When will the Route Rebalancing take affect?
How do I know if I'm affected by the Route Rebalancing efforts?
Why are these changes happening?
What should I do if I have further questions or concerns?
Will there be a service time change?
The change in service days means I have several extra days between services, my cart may not hold all my garbage. What do I need to do?
Due to the new schedule, what should I do if my yard waste cart can't hold all the yard waste for more than two weeks without being serviced?